Learn how your personal information is collected, used, and protected at wg8 — all explained clearly in plain English. We believe transparency is the best security.
This Privacy Policy is created and maintained by wg8.lv (hereinafter referred to as "wg8"). By using our services through the wg8 website, mobile app, or any other digital channel, you are considered to have agreed to this Privacy Policy.
We believe your personal information is your asset. wg8 safeguards that asset with care and uses it only for necessary purposes. The core aim of this policy is to be transparent — to clearly explain what data wg8 collects, why it collects it, and how it is used.
Please note: This policy applies to all services on the wg8 platform — including the website, mobile app, live chat support, and email communications.
Wg8 only collects information that is genuinely necessary to provide our services. No unnecessary data is ever collected. Below is a detailed breakdown of what we collect:
| Data type | Example | Collection Time |
|---|---|---|
| Identity information | Name, date of birth, address | At registration |
| Contact information | Email address, phone number | At registration |
| Financial Information | Mobile banking number, transaction records | On deposits/withdrawals |
| Identity verification documents | National ID card, passport | Upon verification request |
| Technical information | IP address, browser, and device information | While Using the Site |
| Gaming Behavior | Bet history, game logs, session duration | Playtime |
When you contact wg8 customer support, those conversations may be recorded for quality control purposes and to help resolve any future issues more efficiently.
Wg8 uses your information for the following purposes. Each use is clearly defined and directly related to improving the quality of your experience:
Our Commitment: Your information will never be used beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance.
Wg8 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.
Wg8 uses the following types of cookies:
Cookie Controls: You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit some features of wg8.
Wg8 follows the highest industry standards to protect your information. Our security infrastructure provides protection across multiple layers:
Retention periods vary depending on the type of data. Some information is kept for a defined period after account closure due to legal obligations. Beyond that, data is securely deleted once it is no longer needed.
In the event of a data breach: In the event that the security of your information is compromised, wg8 will notify you promptly and take all necessary measures.
Wg8 never sells your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services:
All third-party partners are required to comply with wg8's privacy standards. They may only use information for specified purposes and within the scope of their agreement.
No data shared for marketing purposes: wg8 never shares your information with any marketing companies or data brokers. Never.
As a wg8 user, you have important rights over your own data. We respect these rights and make it easy for you to exercise them:
Wg8 strictly does not provide services to anyone under the age of 18. We never knowingly collect information from minors.
Date of birth is verified during registration. In suspicious cases, identity documents may be requested for age verification. If it is found that a minor's information has been collected, wg8 will immediately close the account and delete all associated data.
A Note to Parents: If your child has accidentally registered on wg8, please contact our support team immediately. We will promptly close the account and delete all associated data.
Wg8 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
Registered users will be notified by email in advance of any significant changes. Minor updates may take effect without prior notice.
Continued use of wg8 after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.
For any privacy-related questions, requests, or complaints, please contact the wg8 Data Privacy Team.
Our support team is available to assist you in English. Any privacy-related request will receive a response within 30 days. For complex requests, it may take longer — in which case, you will be notified in advance.
Email contact address: [email protected] — Please include "Privacy Request" in the subject line.
As a wg8 user, you have the following rights over your own information.
You may request to know what information wg8 holds about you.
You can correct any inaccurate or incomplete information.
You can request deletion of your data under specific conditions.
You can request that processing of your data be restricted under certain circumstances.
You have the right to receive your data in a portable format.
You can easily opt out of promotional emails and notifications.
Wg8 is committed to protecting your data — not just by policy, but through technology.
All data transmissions are secured with SSL 256-bit encryption. No one can intercept or read your data in transit.
Two-factor authentication at login protects your account from unauthorised access.
Servers are hosted in data centers meeting international security standards, monitored 24/7.
Third-party experts conduct regular audits of our entire system.
Stop marketing communications at any time — with just one click.
What data we hold and why — all made clear in plain English.
Register today on Bangladesh's most secure gaming platform. Your data, your control.